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Virtual Assistant Dedicated IT SUPPORT

Job Title: Virtual Assistant - Dedicated IT Support

Job ID:  10014

Salary: TBD

Date Job Posted: 03/26/2025

Overview:
We are seeking a highly skilled and self-motivated Virtual Assistant (Dedicated IT Support) to join our team. This role is ideal for someone with a strong background in workflow automation, software tools like SuiteDash, GoHighLevel, and website management. You’ll be supporting our internal operations as well as client-facing projects, particularly in the legal and CRM automation space.

Key Responsibilities:

  • Build, test, and optimize workflow automations in SuiteDash, GoHighLevel, and legal practice management software.

  • Learn and adapt quickly to legal practice management tools, with guidance and training provided.

  • Test existing workflows created by others, identify any logical issues or malfunctions, and provide clear documentation on findings.

  • Collaborate with a project manager to receive and complete tasks efficiently and independently.

  • Make website updates on our WordPress websites when needed (minor content or layout edits – not full builds).

  • Deliver results with minimal supervision by effectively managing time, priorities, and tasks during UK working hours.



Qualifications:

  • Proven experience with workflow automation in SuiteDash and GoHighLevel (required).

  • Familiarity with or willingness to learn legal practice management software.

  • Strong logical thinking and problem-solving skills for testing and validating workflows.

  • Experience in WordPress site updates (basic editing, plugin management, content uploads).

  • Excellent written and verbal communication skills in English.

  • Ability to work independently, follow instructions accurately, and meet deadlines without close supervision.

  • Must be available to work UK business hours.

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